The big questions
The vital role of Arms Length Bodies
What are the factors that are coming together to have a significant impact on ALBs in terms of their existing mandate, their target impact on the customers, citizens and communities they serve, and the extent to which they deliver maximum value for money?
Customer and digital
Customer expectations are changing, digital technologies evolving, and the delivery of services needs to adapt, aligned with organisational visions, values, and objectives. Ignite believe in putting the customer and digital innovation at the heart of organisational change.
Creating a new normal
Does the crisis brought on by the onset of Covid19 create the need to further transform organisations and create a New Normal – and what does that mean?
Change management – coronavirus response
Does ‘change management’ as we know it need to adapt to an increased pace of change, especially in light of the huge pressures imposed by the onset of coronavirus?
Community enabling and the third sector
How can we re-imagine the role of communities to become more self-sufficient and less dependent on the state?
Local government transformation
How can local government both transform itself and protect services to meet the immediate challenges of funding, demographics and expectations?
Local government strategy and performance
How can local government maximise community impact from its limited resources?
Collaboration in the public sector
How do public services combine resources to best effect to deliver better services and outcomes for communities?