How do public services combine resources to best effect to deliver better services and outcomes for communities?

Public services are merging, sharing services and integrating in many different ways. Government policy is actively encouraging increased scale and greater pooling of resources, but what really works?

Joint Transformation Programme (Eastbourne and Lewes Councils)

Eastbourne and Lewes Councils needed to reduce their cost base, protect services for residents and create a regional strategic presence. They decided to achieve this by developing a joint operating model across the two councils that would enable greater economies of scale.

The programme involved a complex and comprehensive transformation across the two councils including their organisation, technology, customer journeys and processes, culture and ways of working. There were multiple political and executive stakeholders and three phases of implementation spread over more than three years.

Shared services and mergers

Ignite supports the integration of whole organisations or just single services.

Children’s Workforce Development Council (CWDC)

The CWDC was charged with bringing together different professions with completely different working styles, cultures and approaches to collaborate…

Unitaries: the direction of travel

What factors lie behind this trend and what opportunities (and risks) exist in this latest wave of local government reorganisation?

Taunton and West Somerset District Councils

Taunton Deane Borough Council and West Somerset Council already shared services and their senior structure, and agreed to merge and become a single political entity.

Systems-wide change

We help resolve the big system-wide challenges that require the involvement of partners across public services.

Publica Group

Publica is the joint venture bringing together services from across four councils: Cotswold, West Oxfordshire and Forest of Deane District Councils and Cheltenham Borough Council.

Meet the team