by Anne Tison | Jul 7, 2021 | Local authority, Transformation, Operating model design
Guildford Borough Council – CRM implementation The challenge Guildford Borough Council embarked upon a major organisation-wide transformation in partnership with Ignite which challenged every aspect of what they did and how they did it. The aims of the...
by Anne Tison | Nov 10, 2018 | Change management, Transformation, Operating model design, Change delivery, Commercial
Johnson Matthey – ITOM The challenge Johnson Matthey (JM) is a global leader in sustainable technologies. As a FTSE 100 company with over £10bn in revenue it needed to transform a highly fragmented and federated IT community into a single global capability...
by Anne Tison | Oct 23, 2018 | Change management, Local authority, Transformation, Operating model design, Change delivery, Innovation, Connecting people with purpose
Eastleigh Borough Council – Business case, blueprint, and implementation of new target operating model The challenge The council has a bold vision for thriving – not just surviving – in the face of significant challenges. Eastleigh’s ambition is to...
by Anne Tison | Oct 23, 2018 | Change management, Local authority, Transformation, Next generation, Operating model design, Change delivery, Innovation, Connecting people with purpose
Wokingham Borough Council – commercialisation and delivery models The challenge As part of a wider transformation programme, Wokingham was looking at all of its delivery models, including a shared service arrangement for Legal services with The Royal Borough of...
by Anne Tison | Oct 23, 2018 | Change management, Other public sector, Change delivery
South East Coast Ambulance Service NHS FT – relocation to new headquarters The challenge The South East Coast Ambulance Service NHS Foundation Trust (SECAmb) employs 3,300 staff providing 999, 111 and patient transport services across the South East of England....
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