Our values define us as an organisation. We don’t just pay lip-service to them either – for our quarterly ‘Superhuman’ peer awards system, we nominate and vote for colleagues based on how well they have lived up to these values.
We consistently challenge ourselves and clients to aim higher and go further.
We create the right environment, energise people and ensure widespread and enthusiastic contribution.
We raise aspirations, inject insight and open up people’s eyes to fresh possibilities.
Focus on impact
We ensure that solutions are sharply focused on a clear definition of success.
We work alongside clients so that they become better equipped to deliver change and unlock performance.
Our people have a very strong sense of what it means to be an Igniter. They’re not all cut from the same mould, but in their own ways convey our organisation’s personality. So even though we’re all unique, our clients receive a consistent ‘Ignite experience’ and recognise how we’re different from other consultancies.
It’s our job to get to the heart of the issue. Otherwise, how can we help find a solution?
Quite often issues come from long held misconceptions. If we can challenge these, we are helping to move our clients forward.
Because we challenge assumptions the results can be unexpected.
How we get there is often surprising too. No one would ever walk away from an Ignite workshop feeling ‘that was dull’.
Ignite’s success is built on the back of our people. People who have different ways of doing things. We’re not robotic, or formulaic. We are who we are as individuals — and we’re good at what we do.
We realise that the process we take clients through can be a bit daunting. It’s different to anything they’ve experienced before and often they are making a significant investment against an outcome that is unclear. It’s a leap of faith.
The fundamental essence of our brand is that people can do more than they think. We bring this belief to every client project — the belief that it can be done.
Meet the team
Matt, a chartered accountant by trade with a diverse career across sales and marketing, accountancy and finance and more recently local government in New Zealand, now leads organisation wide transformation programmes. He believes that effective change and transformation needs to be people centric, with culture a critical part to their success. When not at work Matt is spending time with his family, walking or running through one of the many parks of London or chasing a small white ball around a golf course.
Kerry-Anne has spent over 10 years working in the public sector with a focus on policing and criminal justice. Her enthusiasm is infectious, engaging people to identify creative ways to solve problems, and improve processes. She joined Ignite to pursue her passion for business change and people development. When she isn’t engaging with stakeholders she can be found travelling to a single location to take a picture for Instagram, planning events or reviewing places to eat on TripAdvisor.
Catherine joined Ignite in 2019 having previously worked in pharmaceutical analytics and consulting. With a masters in Solar Magnetohydrodynamic modelling she enjoys deriving insights, bringing clarity to complex systems and helping clients achieve their goals. Catherine’s love of learning means that when not at work she can be found pottering around the museums of London.
Tony joined Ignite in 2017 having spent 10 years in the Department of Health before moving onto the Care Quality Commission. He has been delivering and leading large-scale transformation programmes focusing on a range of subjects including Pandemic and Emergency Preparedness to full Digital transformations. He is passionate about Digital and Customer experience and brings those themes to all his clients. His other passion is music and regularly attends festivals such as Glastonbury and Cambridge Folk Festival.
Veena joined Ignite in 2019, with wide-ranging change management expertise in the public and private sector. Veena is passionate about developing people to help them reach their true potential and applies her infectious enthusiasm to everything she does. Veena’s young children keep her busy at home, which she balances with lots of HIIT workouts and regular mindfulness practice!
Nick joined Ignite in 2018 having previously worked in strategy consulting and the not-for-profit sector. His focus is on bringing his critical thinking and analytical skills to enabling clients to solve their most pressing issues. Away from work, Nick likes to relax by trying to play a variety of sports, though his actually ability is no longer what it used to be.
Anderson’s years of experience delivering transformation in local government, have seen him grow fond of finding ways to improve processes and services. Anderson’s tendency to look on the bright side of life comes in handy, especially helping him when nursing the many injuries he sustains while playing football. If hindered from running, he’ll be trying to hone the musical skills needed for playing the drums and guitar at his local church on Sundays.
As Office Manager, Anne is passionate about building an efficient, happy and productive work environment, removing blockers whenever they appear to create a path of “ease & grace”. She always strives to do her best and seeks the best from others. In her spare time, you’ll find her practising yoga and self-defence, gardening or lost in a book. Being born and raised in the French Alps has left her highly addicted to cheese and chocolate.
A co-founder of Ignite, Mark is the architect of the Ignite innovation and change approach and has pioneered bringing an innovative approach to organisational transformation and the management of complex change programmes. In recent years Mark has specialised in bringing our approach to the transformation of Local Government and the development of a mould breaking “Future Model”. For fun Mark will normally be found on a mountain – walking up in summer, skiing down in winter.
Mark co-founded Ignite back in 2004. It was his passion for tackling complex and challenging change through creativity and sheer bloody-minded tenacity that set the organisation on its path to greatness. A keen rugby fan and cyclist, Mark spends his weekends on his bike going up and down hills across the Chilterns.
Recruiting for Ignite since 2015, Sarah has over 20 years’ experience of recruiting within professional services and uses her natural curiosity, communication and influencing skills to identify and engage with new talent. Outside of work she has a passion for sailing and will often be found messing around in boats, either dinghies in North Wales or yachts in sunnier climes.
Ignite’s talent manager, Susan’s pre-Ignite background was in retail buying and consulting. With Ignite since 2009, Susan’s role is to ensure that Ignite has the right people, supported and challenged so that they flourish in all the aspects that are important to success and balance. Food is a passion – cooked indoors or out – with some weightlifting and park running thrown in to help offset over-indulgence.
Emily joined Ignite in 2018 having previously worked for the NHS. She is an enthusiastic individual who enjoys engaging with complex problems, using her initiative and collaboration to provide effective solutions to clients. Outside of work, Emily loves to travel and explore new places.
Dave has broad experience across a range of strategy, change and innovation leadership roles. He combines a sharp focus on impact with an approach that supports and challenges clients to be brave in their ambitions for success. When not entertaining his young children, Dave enjoys the contrast of some time playing his piano.
Rebecca helps organisations discover and ignite their own potential, developing the creativity and confidence of the people she works with. She is pretty shameless in her adoption and reconfiguration of many brilliant ideas (leadership, design, change) already in the world and on a good day, may even use one of her own. Her weekends are mostly full of family and youth rugby, plus the odd gin or two.
Charlotte joined Ignite fresh from university in 2013. She has developed from a script-writing intern to a process re-engineering specialist with her compassion, detail orientation and enthusiasm. Having recently moved house, Charlotte’s passion for gardening is blooming – unlike most of her bulbs.
Dan joined in 2015 after being inspired by Ignite as a client. He’s brought his skills in process re-engineering, operating model design and technology implementation to large transformation programmes. A technophile, he always has the latest gadget and an eye to the next big thing. A keen rugby supporter, walker and foodie, he is also a little addicted to Egypt, having spent time there indulging his passion for diving and cocktails – never at the same time!
Dugald brings strategic thinking and a strong focus on results to his work which is focused on public sector transformation programmes. Always up for a challenge both inside and outside of work, you’ll find Dugald playing rugby at the weekends and squeezing in a skiing holiday whenever possible.
Fiona wins the prize for longest-serving (but not the oldest…ahem) employee at Ignite. She leads our change management capability, and has mainly worked with our commercial clients. A recent escapee from London, she spends her free time exploring the Lincolnshire countryside in walking boots or running shoes, and quaffing fine wine alongside good food.
Henry joined in 2017 after leading large change programmes in local government, the last five in partnership with Ignite. Experienced in technology-enabled transformations, he believes that sustainable change is based on… people! The right people, in the right roles, with the right team culture and hopefully some good technology too. Henry is one of the Plucky Dippers, a group of enthusiastic wild swimmers who enjoy year-round dips off the Sussex coast.
Hilary joined Ignite in 2008 and leads our design thinking and activity. Her focus is on tackling big public sector challenges through designing and implementing new operating models. Living close to the sea, South Downs and a yoga studio – she spends her free time paddle boarding, hill running, and practicing and teaching yoga.
James joined Ignite in 2014 having studied Civil Engineering at university. He spends most of his time working with public sector clients on large transformation programmes, fundamentally changing how they deliver for their customers and ensuring financial requirements are met. James is interested in all things sport but you can often find him at his local golf club.
Joining Ignite in 2018 to pursue her passion for delivering positive change, Jenny excels working in challenging environments bringing together ideas and teams to achieve success. In her spare time, she enjoys running and attempting to play netball, as well as creating a scrapbook of the many amateur photos she takes when visiting new (and old!) places.
Katie came to Ignite in 2017 having built up a wealth of experience in change management in the public sector. She is one of Ignite’s newest account managers and brings drive and bold thinking to everything she does. When she’s not leading client work she enjoys league hockey, London eateries, cocktail bars and relaxing with a cheesy horror novel.
Michelle joined Ignite in 2018 having spent over 15 years working in UK Law Enforcement. Her enthusiasm for her work is often described as contagious and sparkly as she strives to get everyone she works with excited and inspired about what they are currently doing and what they are working towards. Away from the office you tend to find Michelle doting on her two German shepherds or cheering on her favourite ice hockey team.
Peter’s background is change and business improvement. He welcomes any opportunity for innovative and out-of-the-box thinking and is passionate about lean principles. When he isn’t working (or trying to keep up with his two-year-old son) you will find him outdoors, ideally as remote as possible getting comfortable in the wild.
After the Army, the commercial world and consulting, Simon joined Ignite in 2013 and leads our work in local government. Passionate about organisations working the best way for their customers, leaders and staff, he’s worked with commercial and public sector organisations to develop operating models and new ways of working. A rugby fan, Simon can also still manage a half marathon and will get his MG back on the road… eventually.